WORKLOAD EFFECT ON BURNOUT RATE IN CIVIL SERVANTS

Abstract

This study aims to analyze the effect of workload on burnout levels among Civil Servants at the Investment and Integrated One-Stop Service Office of East Kalimantan Province. A quantitative method was applied, involving a population of 37 civil servants using saturated sampling. Data were collected through questionnaires and analyzed using sample linier regression. The result indicate that workload significantly affects burnout, contributing to 64,1% of the variance. However, proper workload management in accordance with Standard Operating Procedures (SOPs) significantly reduces the risk of burnout. This research provides insight into human resource management to minimize burnout through improved workload management.