INTEGRATED QUALITY MANAGEMENT FOR BLENDED LEARNING IN ISLAMIC EDUCATIONAL INSTITUTIONS

Abstract

The integrated quality management process in Islamic educational institutions such as Madrasah Tsanawiyah plays an important role in maintaining quality education. The purpose of the study was to obtain an integrated quality assurance framework carried out at Madrasah Tsanawiyah in the blended learning process. The research method used qualitatively. The research was conducted at MTs Umdatur Rasikhien Jakarta. Sample selection was done using the purposive sampling technique. 20 participants were consisting of school principals, teachers and administrative staff. Data collection techniques used observation, interviews, and documents. The data analysis technique consists of the stages of data collection, data reduction, data presentation, and concluding. The data findings conclude that the integrated quality management process in MTs has been carried out in a structured manner. The process of planning, implementing and evaluating various management activities at MTs has been carried out in stages and according to standard operating procedures. The integrated quality management that is carried out also has an impact on the quality of education that is getting better according to current global needs. The obstacle faced during the evaluation process of integrated quality management was communication between the management team which often led to different assumptions about the framework for improving the integrated quality management process for blended learning.