THE EFFECT OF FLEXIBLE WORKING SPACE (FWS) ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AS A MEDIATING VARIABLE AT THE BPS-STATISTICS IN DELI SERDANG REGENCY

Abstract

Flexible Working Space is an innovative approach in human resource management that gives employees the freedom to choose their work location according to their needs and comfort. One common application of Flexible Working Space is an office with an open office concept, where partitions between desks are removed to create a more open, collaborative, and informal work environment. This study aims to analyze the effect of Flexible Working Space on employee performance at BPS-Statistik Deli Serdang Regency, with job satisfaction as a mediating variable. The population of this study was all civil servants at BPS-Statistik Deli Serdang Regency, with a sample of 36 respondents selected using the purposive sampling method. Data collection was carried out through questionnaires and document studies, and analyzed using structural equality modeling (SEM) with Smart PLS as an analysis tool. The results showed that Flexible Working Space has a positive and significant effect on employee performance through job satisfaction as a mediating variable. These findings indicate that providing flexibility in determining work locations can improve employee performance, especially if supported by a high level of job satisfaction. This study also provides recommendations for management to improve supporting facilities and adaptation programs that can further strengthen the impact of Flexible Working Space on employee performance.