THE EFFECT OF TECHNOLOGY ADOPTION ON WORK CULTURE AND PERFORMANCE: A SYSTEMATIC LITERATURE REVIEW

Abstract

Technology adoption has advanced rapidly and become a strategic factor that transforms work culture and individual as well as organizational performance. This study aims to analyze the influence of technology adoption on work culture and organizational performance using a Systematic Literature Review (SLR) approach. Conducted within the domain of human resource management (HRM), this study specifically examines how technological transformation reshapes employee behavior, competencies, and organizational dynamics. The SLR method was used to identify, evaluate, and synthesize academic findings relevant to the topic, particularly from Scopus-indexed journals accessed through Science Direct. From the initial 13,964 results, a screening process based on the 2016–2025 publication period and open-access availability produced 4,359 articles, from which 10 of the most relevant journals were selected. The findings indicate that technology adoption strongly influences the formation of digital work culture, enhances employees' digital competencies, and improves organizational performance. Factors such as digital leadership, organizational support, technological infrastructure, and data analytics capabilities are determinants of success. This study emphasizes that technology adoption not only drives innovation but also affects work behavior, organizational resilience, and employee well-being. The review provides theoretical and practical contributions to human resource management development in the digital era.