EMPLOYEE READINESS FOR DIGITAL TRANSFORMATION IN LOGISTICS PROCUREMENT: THE IMPLEMENTATION OF E-PROCUREMENT AND E-VENDOR MANAGEMENT SYSTEMS AT PT ENERGIA PRIMA NUSANTARA

Abstract

The advancement of digital transformation has encouraged organizations to plan the implementation of digital-based procurement systems, such as E-Procurement and the E-Vendor Management System (E-VMS). However, the success of implementing these systems is not determined solely by technological readiness, but also by the readiness of employees as the primary users. This study aims to analyze employee readiness toward the planned implementation of E-Procurement and E-VMS in the logistics procurement function using the Unified Theory of Acceptance and Use of Technology (UTAUT) framework. This study employs a quantitative approach using a survey method. Data were collected through questionnaires distributed to employees who met the research criteria. Data analysis was conducted using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS software. The variables examined in this study include Performance Expectancy and Effort Expectancy as independent variables, Behavioral Intention as a mediating variable, and Use Behavior as the dependent variable. The results indicate that Performance Expectancy and Effort Expectancy have a positive effect on Behavioral Intention. Furthermore, Behavioral Intention has a significant influence on Use Behavior and functions as a mediating variable in the relationship between Performance Expectancy and Effort Expectancy toward Use Behavior. These findings suggest that perceived system benefits play a crucial role in shaping users’ intention to use and employee readiness, particularly in supporting digital transformation within the logistics procurement function.