FOSTERING SUSTAINABLE DEVELOPMENT GOAL 8 THROUGH INCLUSIVE HRM: EVIDENCE FROM AN INDONESIA COFFE RETAIL COMPANY

Abstract

Strategic human resource (HR) management plays a crucial role in driving the achievement of Sustainable Development Goal (SDG) 8, which emphasizes the importance of decent work and economic growth. This study examines the impact of inclusive recruitment practices, employee development, and empowerment initiatives on the sustainable growth of the organization in a coffee retail company in Indonesia. Using a qualitative case study design, data is collected through semi-structured interviews and analysis of company documents. The findings of the study show that HRM practices that prioritize inclusivity and active participation of employees not only increase business competitiveness, but also generate positive social impact. The study underscores the importance of integrating HRM strategies in creating decent working conditions and supporting sustainable development, as well as providing practical implications for small and medium-sized enterprises (SMEs) in developing countries that want to align their business goals with the SDGs agenda.