THE IMPACT OF BURNOUT AND WORK–LIFE BALANCE ON THE PERFORMANCE OF STATE CIVIL APPARATUS: A CASE STUDY AT BKPSDM PEMATANGSIANTAR CITY

Abstract

This study aims to investigate the impact of burnout and work-life balance on the performance of Civil Servants (ASN) in Pematangsiantar City. The research method used is quantitative, with primary data collected through questionnaires distributed to the sample. The sample consists of 41 ASN employees from BKPSDM Pematangsiantar City. The data analysis tool utilized is SPSS version 29, with the data analyzed using tests for data quality, normality, multiple linear regression analysis, and hypothesis testing. The results show that for the burnout variable (X1), the obtained value is -1.285 < 1.685 or a significance level of 0.207 > α 0.05, indicating that burnout does not have a positive and significant impact on performance, thus H0:b1=0 is accepted. For the work-life balance variable (X2), the value is 4.326 > 1.685 or a significance level of 0.001 < α 0.05, meaning that work life balance has a positive and significant effect on performance. Simultaneously, X1 and X2 yield a value of 21.503 > 4.091 with a significance level of 0.001 < 0.05, indicating that burnout and work-life balance positively and significantly affect ASN performance. The implementation of workshops and training, open communication, regular evaluations, and counseling helps reduce the risk of burnout and ensures work-life balance for ASN employees at BKPSDM Pematangsiantar City. Keywords: Burnout, Work-Life Balance, and Performance of the State Civil Apparatus.