INCREASING CIVIL SERVANT’S COMPETENCIES IN RIAU PROVINCE THROUGH COGNITIVE FLEXIBILITY TOWARDS WORLD CLASS BUREAUCRACY
Abstract
Presidential Regulation of Republic Indonesia Number 81, 2010 concerning the Grand Design of Bureaucratic Reform 2010-2025, states that the Civil Servant is the main engine and actor to realize a world class bureaucracy, by prioritizing the principles of integrity, high service culture, professional, public orientation, and having a global outlook. The problem faced by Riau Province at this time is that the civil servant professional index is included in the very low category. To realize the world class bureaucracy, civil servants must have different competencies, which are manifested in the form of adaptation to global changes in the industrial revolution 4.0, and one indication is to have cognitive flexibility soft skills. The purpose of this study is to find the effect of cognitive flexibility on the competence of civil servants in planning the Riau Green strategic development program, which is part of the implementation of the sustainable development goals (SDGs) in Riau Province. This study used quantitative methods, through the distribution of questionnaires at the Regional Development Planning Agency in 7 Regencies /Municipalities located in Riau Province, with the number of samples being 148. The number of samples is determined based on the slovin formula, while data processing uses the SEM-PLS program. The results showed that the higher the cognitive flexibility of civil servants, the higher the competence to become a world class Civil Servant at realizing world class bureaucracy.